Please refer below to the extract from our terms of service if you wish to read in full please click here

8.  Returns, Cancellation & Refunds

8.1 Cooling off period (private sales only) - cancel within 14 days from date of sale. Goods to be returned within a further 14 days.

8.2 Goods to be returned in the same condition as received and in their original packaging where possible.

8.3 Goods are returned at the customers expense; unless faulty or mis described - see below.

8.4 Refunds will be paid via the original payment method within 14 days of receipt or proof of postage.

8.5 Refunds will not be paid where the goods have been used.  Unless the product listing specifies otherwise.

8.6 All items are security marked, refunds cannot be paid if this is tampered with.

9 Warranty & Guarantees

9.1 Unless otherwise specified we offer the following warranty period 

Used parts - 30 days from date of receipt. 

New parts  - 12 months

9.2 Warranties cover manufacturing defects and parts found to be faulty. This does not include wear and tear, improper installation, misuse, accidental damage or modification.

9.3 Proof of purchase must accompany all claims.

9.4 We reserve the right to vary the warranty period in certain circumstances (increase or decrease). These variations will be made clear in the product listing.

10 Faulty, Damaged or Mis described Goods

10.1 If goods are defective, damaged on arrival or materially different from their description you have the statutory right to request repair, replacement or a full refund as appropriate.

10.2 We will refund the cost of return once received (or proof of postage) and refund or replace as appropriate.